Blog

How do I adapt my small business strategy in the midst of a cost of living crisis?

15 January 2024 pmwplus

We’re officially in the thick of a cost of living crisis – a nerve-wracking time for many small business owners. If you’ve had sleepless nights worrying about paying suppliers or supporting staff, you’re not alone. There are strategies to stretch your dollar further, and they’re not always about trimming expenses.

Regularly review your costs

Knowing exactly where and when money leaves your business is the first step to saving. You could be paying for services you don’t use or that simply aren’t worthwhile. Go over your accounts in detail – you might find forgotten subscriptions. Even small savings add up over time, and the cash could be better spent elsewhere.

Be on the lookout for deals

Once you have a clear picture of your costs, check whether your money is going as far as it can. When did you last review your providers? Can you negotiate a better rate or get a better deal elsewhere? Single-person businesses can often access cheaper individual software plans.

Bring more money into your business

Beyond cutting costs, you can boost cash flow by increasing sales. Investing in marketing may seem counterintuitive when saving, but it can yield profitable results. Manage receivables effectively: adopt direct debit for invoice collection, enable invoice reminders in your accounting software, and consider upfront deposits or partial payments.

Make cut-backs strategically

Resist the urge to slash expenses indiscriminately – cutting the wrong areas can hinder growth. Prioritise retaining your staff, and look at other areas to trim costs or increase revenue instead. If sales volume is a challenge, consider adjusting your pricing as inflation rises and suppliers raise prices.

Understand your customers and competitors

During uncertain times, empathy goes a long way. Understanding your customers’ fears and concerns can inform strategies to drive sales. Watch how competing businesses are coping – their strategies offer insight into your place in the market.

Rely on the data

Making decisions based on solid data is more important than ever. Use actual business data to create your strategies, not assumptions. As the saying goes, the numbers don’t lie – so know your numbers before making decisions. A good accountant can help interpret the numbers, understand the situation and guide your next steps. For support through the cost of living crisis and beyond, get in touch.

← Back to Blog
Ready when you are

Talk to pmwPlus.

Whatever you're working towards, a first conversation costs nothing. We'll listen first, then help you plan the next step.